Shipping

General Note:  If you are ordering ONLINE, some larger / heavier packages shipping to certain locations may incur additional shipping charges above and beyond what you are provided during order confirmation.  In this case, you will be notified by e-mail with the additional charge, and will be required to return the email authorizing the additional charge before we will ship your order.  We apologize for any inconvenience this may cause.

SHIPPING WITHIN THE CONTINENTAL UNITED STATES

  • Orders with a product total of $99 or more SHIP FREE WITHIN THE CONTINENTAL U.S. VIA GROUND SHIPPING. 
  • Please note that our FREE 2 DAY DELIVERY advertised on many items often uses U.S. Priority Mail.  THIS DELIVERY TIME IS NOT GUARANTEED AND RELIES SOLELY ON THE SERVICE OF THE US POSTAL SYSTEM.  MANY WEST COAST and RURAL LOCATIONS REQUIRE LONGER FOR A PACKAGE TO BE DELIVERED USING PRIORITY MAIL SERVICE.
  • We ship via UPS or U.S. Priority Mail.  For orders under $99.00, Priority Mail rates start at just $7.95 and UPS Ground starts at $8.95.  Rates are calculated based on the weight and size of the package.
  • We reserve the right to change the shipping method from UPS Ground to Priority Mail as needed to expedite delivery if we believe it to be prudent.
  • Expedited Shipping is available…choose these options from the shipping menu during checkout to see rates for your specific order. We will NOT issue shipping credit if shippers do not deliver on time for any reason as we have no control over this.  The exception to this is 2 Day Guaranteed or Overnight Shipping, both of which are guaranteed by the shipping companies.
  • Our order page allows you to select various shipping methods to see the different rates before deciding on which one you want to select and before completing your order.
  • NY state sales tax applies if we deliver to an address within New York State.  For other destinations, there is no tax.

Tips when selecting a Shipping Method

    • You can use our Shipping Methods selector to see shipping rates / methods before proceeding with placing your order
    • Shippers use their discretion whether to leave a package or not if you are not home.  We can not control this. Although they typically will leave the package, to be certain, you can leave a note on your door indicating that you want them to do so.
    • In the event that the Customer provides incorrect shipping information, the Customer is responsible for additional fees incurred to reroute product to reach its destination at the correct Customer location. We are simply passing along the shipping penalties that we are charged by the Shippers.

SHIPPING TO CANADA

  • We ship to Canada via U.S. Postal Service.  Simply select this option from the shipping menu when placing your order.
  • Slower and less expensive service may be available (Air Parcel Post, 10-16 Business Days).  Call for rates and place order by phone.
  • Customer is responsible for all Duties and Taxes per Canadian regulations.
  • To see current currency conversion rates, click here for Currency Conversion.
  • We cannot ship cases of Tennis Balls to Canada

SHIPPING TO AN APO/MILITARY ADDRESS

  • We ship to APO’s via U.S. Priority Mail (2-8  Business Days). Simply select this option from the shipping menu when placing your order.
  • Rates start at $7.95
  • We cannot ship cases of Tennis Balls to these locations

SHIPPING TO HAWAII OR ALASKA

  • We ship to Hawaii and Alaska via U.S. Priority Mail (3-6  Business Days). Simply select this option from the shipping menu when placing your order.
  • Rates start at $7.95
  • We can not ship cases of Tennis Balls to these locations

SHIPPING TO U.S. TERRITORIES

  • We ship to U.S. Territories via U.S. Priority Mail (3-6  Business Days). Simply select this option from the shipping menu when placing your order.
  • Rates start at $7.95
  • We can not ship cases of Tennis Balls to these locations