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Customer Service 1-800-724-9439
SHIPPING METHODS Questions? Call 1-800-724-9439
General Note: If you are ordering ON LINE, some larger / heavier packages shipping to
certain locations may incur additional shipping charges above and beyond what you are
provided during order confirmation. In this case, you will be notified by e-mail with the
additional charge, and will be required to return the email authorizing the additional
charge before we will ship your order. We apologize for any inconvenience this may cause.
SHIPPING WITHIN THE CONTINENTAL UNITED STATES
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ORDERS WITH A PRODUCT TOTAL OF $99.00 OR OVER SHIP FREE WITHIN THE CONTINENTAL U.S. VIA GROUND SHIPPING (does NOT apply to cases of balls). This is a Limited Time Offer and is subject to change at any time. Prior sales excluded.
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We ship via UPS or U.S. Priority Mail. For orders under $99.00, Priority Mail rates start at just $7.95 and UPS Ground starts at $8.50. Rates are calculated based on the weight and size of the package.
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We reserve the right to change the shipping method from UPS Ground to Priority Mail as needed to expedite delivery if we believe it to be prudent.
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Expedited Shipping is available...choose UPS Third Day, 2nd Day or Overnight from the shipping menu to see rates for your specific order. We will NOT issue shipping credit if UPS does NOT deliver on time for any reason as we have no control over this.
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Our order page allows you to select various shipping methods to see the different rates before deciding on which one you want to select
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New York State residents must pay applicable sales tax if we deliver to an address within New York State.
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Any order for balls by the case will incur a shipping fee of $9.95 per case.
Tips when selecting a Shipping Method
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YOUR REGION |
SHIP TO A HOME |
SHIP TO A BUSINESS |
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Northeast |
1-3 Days |
1-2 Days |
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Central & Southwest |
4-5 Days |
3-4 Days |
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Mountain & West |
6-7 Days |
5-6 Days |
- If you are ordering only a couple of small, lightweight items, you may want to select US Priority Mail
(within 48 states) from the shipping menu
- If you are ordering racquets and / or shoes, you are always better off choosing UPS for the lowest rates
and guaranteed service
- You can use our Shipping Methods selector to go back and get alternate rates / methods before
proceeding with placing your order
- UPS uses their discretion whether to leave a package or not if you are not home. We can not control
this. Although they typically will leave the package, to be certain, you can leave a note on
your door indicating that you want them to do so.
- In the event that the Customer provides incorrect shipping information, the Customer is responsible for additional fees
incurred to reroute product to reach its destination at the correct Customer location.
We are simply passing along the shipping penalties that we are charged by the Shippers.
SHIPPING TO CANADA
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We ship to Canada via Express International Mail (3-5 Business Days) for fastest and most reliable service. Simply select this option from the shipping menu when placing your order.
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Slower and less expensive service may be available (Air Parcel Post, 10-16 Business Days). Call for rates and place order by phone.
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Customer is responsible for all Duties and Taxes per Canadian regulations.
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We can not ship cases of Tennis Balls to Canada
SHIPPING TO AN APO / MILITARY ADDRESS
SHIPPING TO HAWAII OR ALASKA
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We ship to Hawaii and Alaska via U.S. Priority Mail (4-7 Business Days). Simply select this option from the shipping menu when placing your order.
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Rates start at $6.95
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We can not ship cases of Tennis Balls to these locations
SHIPPING TO U.S. TERRITORIES
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We ship to U.S. Territories via U.S. Priority Mail (4-10 Business Days). Simply select this option from the shipping menu when placing your order.
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Rates start at $6.95
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We can not ship cases of Tennis Balls to these locations
TOLL FREE: 1-800-724-9439
LOCAL: 585-385-9940
FAX: 585-385-3670
WEB: www.BellRacquetSports.com
E-MAIL: sales@bellracquetsports.com
BUSINESS HOURS:
Monday-Thursday 10am - 7pm
Friday 10am - 6pm
Saturday 10am-4pm
Sunday CLOSED
HOURS ARE EASTERN STANDARD TIME |
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